Privacy Policy
Date: [2023.7.3]
1. Information on the collection of personal data
1.1 Personal data
In the following, we inform you about the processing of personal data when using our website. Personal data is all data that can be related to you personally, e.g. name, address, e-mail addresses, user behaviour. In this way, we would like to inform you about our processing procedures and at the same time comply with our legal obligations, in particular from the EU General Data Protection Regulation (GDPR).
1.2 Data controller
The data controller pursuant to Art. 4 (7) GDPR is our partners [shopline.com].
2. Processing of personal data when visiting our website
When using the website for information purposes, i.e. simply viewing it without registering and without you providing us with any other information, we process the personal data that your browser transmits to our server. The data described below is technically necessary for us to display our website to you and to ensure stability and security and must therefore be processed by us. The legal basis is Art. 6 (1) f GDPR:
(A) IP address
(B) Date and time of the request
(C) Content of the request (page visited)
(D) Amount of data transmitted in each case
(E) Browser
3. Further functions and offers of our website
3.1 Overview over various offers
In addition to the purely informational use of our website, we offer various services that you can use if you are interested (e.g. registering an account, purchasing goods) and we use other functions to facilitate sales (e.g. payment method selection) and to analyse or market our offers, which are presented in more detail in Section 4 and 5 below. For this purpose, you usually have to provide further personal data and/or we process such further data that we use to perform the respective services. The aforementioned data processing principles apply to all data processing purposes described here.
3.2 Use of external service providers
In some cases, we use external service providers to process your data (e.g. payment service providers, shipping companies, for more on these see Sections 5 and 6 below). These service providers are carefully selected by us, are bound by our instructions and are regularly monitored.
3.3 Further third party involvement
Furthermore, we may pass on your personal data to third parties not already mentioned in this privacy policy if we offer participation in promotions, competitions, conclusion of contracts or similar services together with partners. Depending on the service, your data may also be collected by the partners on their own responsibility. You will receive more detailed information when you provide your data or in the description of the respective offers.
3.4 Third parties outside of the EEA
If our service providers or partners are based in a country outside the European Economic Area (EEA), we will inform you of the consequences of this circumstance in the description of the offer.
4. Processing of personal data when you contact us or register an account with us
When you contact us by e-mail or via a contact form, the data you provide (your e-mail address, name and telephone number, if applicable) will be stored by us in order to answer your questions. When you register a customer account with us, we only collect the information that you voluntarily share with us. This data may include, for example :
(A) Your first and last names, as the case may be also your title or user name
(B) Login data: your email address and a password you choose yourself
(C) Your contact details, e.g. your name, postal addresses, telephone numbers, fax numbers, email addresses
(D) Any further information on your person and your interests that you might share with us
5. Processing of personal data when you make a purchase with us
5.1 Shopping information
If you order something from our online shop, we collect your shopping data. Depending on the type of purchase and processing status, shopping data may include the following information:
(A) Purchased item details (name, price, model, etc.)
(B) Order number
(C) Delivery and billing addresses
(D) Delivery and payment status, e.g. “completed” or “dispatched”
(E) Messages and communication relating to purchases (e.g. complaints and messages to customer service)
(F) Return status, e.g. “ongoing”
(G) Information regarding service providers involved (e.g. shipment numbers of parcel services)
5.2 Payment details
We offer you various payment methods – in particular [credit card], [PayPal] . We collect the payment details shared by you in order to execute the payment. We receive further payment details from external payment service providers and credit agencies which we work with in executing payments and carrying out credit checks. We only forward information to our payment service providers which is necessary for processing payment.
